Program Architect for SCE.com

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SCE.com by Ted Tschopp https://www.tedt.org/img/automation.jpg
"SCE.com" by Ted Tschopp

Technical team lead and single-point of contact for technical accountability on SCE’s eCommerce channel from project concept through completion.

  • 50% cost savings on SCE’s first mobile app for iOS and Android
  • $12M savings on SCE.com rebranding project’s costs using agile methodologies focusing on expected outcomes
  • Seat on IBM’s Digital Experience Customer Advisory Council
  • 20 index point increase in user satisfaction through a mobile first strategy
  • Developed technology portion of business case for capital program - $70M
  • 40% increase in self-service transactions
  • 10 x increase in mobile page views to +40% of site traffic
  • 75% increase for turn on/off service and 75% decrease in manual order processing
  • Represented SCE’s digital and ecommerce interests on the Utility Information Technology Benchmark (UNITE) group.


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